The following categories were suggested by NCUA, if you have any other areas you would like to see populated on this list, please contact Dan Herron at the League either by email or by phone at 602-264-6701 x.303 To view Best Practices by category, click any category below. Bank Secrecy Act Bank Secrecy Act / OFAC / USA Patriot Act (new)     Community Partnerships Charitable Donations Economic Development Mortgages and Wealth-Building Youth / Seniors Programs   Credit Unions Helping Credit Unions Equipment Donations (new) Human Resource Sharing Mentoring Shared Service Facilities Technology   Credit Union Service Organizations (CUSOs) ATMs Auto Lending Investments and Insurance Member Business Lending Mortgages   Financial Education Education Partnerships Member Counseling In-School Branches Online Training Workshops Youth Programs   Latino Outreach Financial Literacy Programs in Spanish (new) Financial Literacy Programs for Nonprofits (new) International Remittances Latino Partnerships  (new) Marketing to Latinos New Accounts Servicios en Espanol (new) Member Business Lending Agricultural Loans MBL CUSOs Micro-Enterprise Loans Outreach Participation Loans SBA Loans Member Outreach Marketing Mobile Branches Multicultural Approaches Non-Traditional Branches   Member Services Account Access Auto Brokerages Electronic Innovations Indirect Lending Investments / Insurance Loan Programs Networking Seniors Programs   Mortgages and Wealth-Building First-Time Homebuyers Individual Development Accounts (IDAs) Mortgage CUSOs Non-Conforming Mortgages Participation Loans Special Mortgage Pricing Special Savings Programs   Predatory Lending Alternatives Anti-Predatory Loan Programs Risk-Based Lending Volunteer Income Tax Assistance (VITA)   Risk Management Managed Risk Lending (new)     Secure Accounts "Family Friendly" Product Offering (new)